Frequently Asked Questions
Shipping & Delivery
How long will my order take to arrive?
Most orders arrive within 5-7 business days for standard shipping in Canada. Because we curate products from trusted wellness partners across North America, your order may arrive in multiple shipments with different delivery timelines. For complete details, please visit our Shipping Policy.
Why did I receive multiple tracking numbers?
We work with carefully selected artisan partners and wellness brands to bring you the highest quality products. Items may ship from different fulfillment centers, which means you'll receive separate tracking numbers for each shipment. You'll be notified via email as each portion of your order ships.
Can I track my order?
Absolutely! Once your order ships, you'll receive a confirmation email with tracking information for each package. If you have multiple items from different partners, you'll receive separate tracking numbers as each portion ships.
Products & Ordering
What types of products do you offer?
Best Life Apparel is a premium wellness lifestyle brand offering a curated selection of luxury apparel, healing crystals, essential oils, and self-care products designed to elevate your daily rituals and empower your wellness journey.
Are your products ethically sourced?
Yes! We partner with trusted artisans and wellness brands who share our commitment to quality, sustainability, and ethical practices. Each product is carefully curated to meet our high standards.
Can I modify or cancel my order?
Please contact us immediately at shopbestlifeapparel@gmail.com if you need to modify or cancel your order. Once an order has been processed and shipped by our fulfillment partners, we cannot make changes, but we're happy to help with returns or exchanges.
Returns & Exchanges
What is your return policy?
We want you to love your wellness essentials! If you're not completely satisfied, please contact us within 15 days of receiving your order. Due to the nature of wellness products, some items (such as essential oils and crystals) may have specific return conditions.
How do I initiate a return?
Email us at shopbestlifeapparel@gmail.com with your order number and reason for return. Our team will provide you with return instructions and assist you with the process.
Contact & Support
How can I contact customer support?
We're here to help! Email us at shopbestlifeapparel@gmail.com and we'll respond within 24-48 hours during business days.
Do you have a physical store location?
We're currently an online-only boutique, allowing us to curate the best wellness products from partners across North America and deliver them directly to your door.