Refund policy
REFUND POLICY
Effective Date: April 8, 2026
At Best Life Apparel, we curate from small, independent makers and businesses we believe in. Many of our products are made to order, hand-pressed, or sourced in small batches — which means every sale directly supports the makers behind them. Many of our items are final sale due to hygienic and health regulations or due to the inability to re-list custom products.
However, we never want you to feel stuck. If something isn't right, we're here to work with you and you are always welcome to contact us if you're unhappy or need resolution — read on for how else we can help.
Returns & Refunds Eligible items may be returned within 14 days of delivery for a refund to your original payment method or an exchange for a different item. This applies only to brand new items that are packaged and can be re-sold. To be eligible, items must be unused, unworn, and in their original condition with all tags attached.
To initiate a return or exchange, please contact us before sending anything back.
Final Sale Items The following items are not eligible for return, exchange, or refund under any circumstances — even if unopened:
- Custom or made-to-order items
- All food and edible products
- All teas and other consumables
- Earrings and other pierced jewelry (for hygiene reasons)
- Bath, body, and skincare products (soaps, lotions, scrubs, etc.)
- Any item without its original tag attached
- Any item that has been worn, washed, or used
Sizing We do not offer size exchanges. Please refer to our size guide before purchasing. If you have questions about fit, contact us before placing your order.
Vendor-Fulfilled Items Some products are fulfilled directly by our vendor partners and are subject to the individual vendor's return policy. Please contact us before returning any vendor-fulfilled item and we will advise accordingly.
Damaged or Incorrect Items If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos and we will make it right.
Contact Us
To initiate a return, please contact us before sending anything back.